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- Mar 18, 2016
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I want to write-off balances for customers that have credit balances on their accounts. These are
usually just a few cents or up to about $100 for overpayment errors or aged return credits issued with no expected sale to offset the credit.
These credit balances are cluttering my aging report, but I need to know if there are legal guidelines that must be followed before proposing a mass write off to my boss (i.e. obligation to inform the customer? Age or amount of the credit balance?). Thanks.
usually just a few cents or up to about $100 for overpayment errors or aged return credits issued with no expected sale to offset the credit.
These credit balances are cluttering my aging report, but I need to know if there are legal guidelines that must be followed before proposing a mass write off to my boss (i.e. obligation to inform the customer? Age or amount of the credit balance?). Thanks.